On paying £40 for the last fiscal,2/3rds of my collections were missed, commonly collected a week late after filling in endless 'missed collections' forms on their website. It is disgusting to increase the cost of a 'service' by 50% when they failed to provide the service at the lower charged rate. I have a large garden but I do not have a car so I have no choice but to pay the fee. How they can justify a significant price increase on a failed service is beyond my understanding.
Madeline Kerketta ● 4210d