Forum Topic

TFL Changing 440 Bus Route to New 218 Route - Bad News for West Acton Residents

It was pretty obvious that TFL was going to ignore the public consultation feedback from local residents. Bad news for West Acton residents who shop at Asda or surrounding shops carrying multiple/heavy bags. Especially worse for the elderly.27 per cent support or strongly support12 per cent oppose or strongly opposeTFL's response to issues raised;440: Concern that rerouting away from West Acton will make travelling more difficult for elderly and less mobile passengers. There would be a need for some passengers travelling from West Acton area to change at Acton High Street or North Acton to continue their journeys.Passengers with mobility issues may find this more difficult. However, customers will be able to change buses without having to change stop, and all of our buses and the majority of our bus stops are accessible. Also, new route 218 would run at a higher frequency on all days of the week via West Acton meaning less waiting time for a bus service to the nearest town centre at Acton High Street. It would offer a new link to Hammersmith town centre as well.New 218 route details;New route 218 will run between North Acton and Hammersmith via West Acton, Acton High Street and Askew Road using single-deck buses. However, it will run every 12 minutes during Monday to Saturday daytimes rather than every 10 minutes and every 20 minutes during Sundays and evenings rather than every 15 minutes.

Naweed Shams ● 2811d38 Comments

Please see new post "Ongoing saga of the 440 bus route"

Libby Kemp ● 2786d

TfL itself reveals that the removal of our 440 service and creation of a new service with that number but benefiting the  Business Park instead of Chiswick and South Acton has nothing to do with the low emission zone; did you not get TfL's two  internet leaflets, one advertising a change to " "facilitate access to the Elizabeth Line", the second one to change some of that and add that to it so as to  extend the route northwards to Wembley. If you did not and do use the 440, I strongly suggest you get one.

John Gilbert ● 2787d

It may be that the changes to the 440 are being driven by the low emission bus zone. On both Chiswick High Road and Acton High Street/Uxbridge Road the length of journey has been curtailed by the route changes. It could be that there is a toleration for high emission buses in the low emission bus zone if they are only on the protected road for a short time and that the changes bring the 440 below the threshold.

Andrew OSullivan ● 2792d

The Crossrail delay is going to leave an even bigger hole in TfL's budget so I think this is just the start of a reduction in service. In addition the Uxbridge Road between Shepherd's Bush and Ealing is set to become a low emission bus zone. Good news for air quality but the buses that will be required for the routes are expensive and orders for them are bound to be reduced. The only way to proceed with the low emission zone will be to reduce the regularity of the routes that go through it.

Andy Jones ● 2793d

Do not forget, all you infuriated protesters,that the provision of transport is not something that the Mayor and TfL can play around with at will; they have duties imposed by statute law; the Transport Acts 1968 and 1985 make it quite clear, even more clear are the judges words in a leading case on the matter:" I would accept that if the Council had simply looked for a number of service cuts which would save £75000 pa they would have failed to discharge their duties"An article on those duties is helpful:-" It would be difficult to challenge their decision if they had assessed the needs in that area and the impact of particular bus services being withdrawn in particular on the elderly, disabled and people with mobility problems".TfL does not even mention them when dealing with the 440 bus writing that its route should be changed because journeys taken by " The Community" show that it should travel the length of the Business Park .The Business Park was an extension of the 440 route; it already had bus services and Gunnersbury tube/ Main LineStation.TfL s not reveal the identity of their " Community " or that the real one has always been the people of ChiswickSouth Acton and Acton.It is the local bus service so people of all ages can get around all parts of the area, even Sainsburys in Chiswick to Morrisons in Acton for the elderly or lame if they so wish.You will not even be ableto get from Sainsburys to Chiswick Park Station let alone Acton.TfL argues that the scheme will make for a quicker journey; people do not take the local bus for speed; that is for the buses on major routes.TfL has not even mentioned the elderly etc.I have already protested along these lines and will do so again; do any of you have similar stories of wilful neglect; I believe that at the moment, the scheme is unlawful in my area; how about yours?

John Gilbert ● 2796d

TFL shouldn't amend the 440 route and just introduce the new 218 route to run from Hammersmith to North Acton via Horn Lane. The mind boggles whoever approved this.

Naweed Shams ● 2796d

Whilst the story on the main page is appreciated as it will bring the proposed change to the attention of more people and whilst I also appreciate the reasons why people are concerned, is it really necessary to state that the frequency of the new bus will be every 12 minutes compared to the current every 10 minutes. Because as far as I am aware the 440 runs every 15 minutes.

Simon Derbyshire ● 2797d

There are two causes for complaint and we need everyone to complain to TFL in the first instance.Complaint a) please post from Maire Lowe 28/08/2018 18.46.Complain to:consultations@tfl.gov.ukSubject matter:Proposed changes to bus routes 27 and 440Complaint b)If you live on or use the 440 route and you did not hear about the second consultation in that you were a) a registered Oystercard holder, did not see a poster on your bus stop, your Neighbourhood Association or other community group was not informed see previous post, then please complain to:consultations@tfl.gov.uksubject matter:Not informed about second consultation of 440 route changesPlease keep a record of the emails you send and the replies. We will know more about the non consultation when we receive the FOI response

Libby Kemp ● 2799d

This is in reply to Libby Kemp,the failure to notify complaint and the suggestion of rousing the LGO, which I love; I had in my mind referring it to him on other grounds, the removal of the 440 bus service as a local Chiswick/South Acton/Acton service to provide a new service to serve the Business Park and Wembley instead, the failure to provide a substitute service, the failure to give cogent/any reasons or explanations,the use of misleading statements ( eg that their studies showed that the " Community" would be better served by a new and more direct link into the business park from the north) as though this refers to the current 440 service users when it refers to the proposed new users, the business people of the business park,( unless they take the tube to Chiswick Park before because there will be no more bus connection)There may be more( you probably know all this but I didn't so please bear with me) and tap into Google, the page headed " English Law Duties of Local Authorities regarding public transport" and, from there, a barristers opinion obtained by Campaign for Better Transport, to find that local authorities actually have a duty to provide a large slice of what we get and that the Ombudsman ( LGO) is happy to order them to do it and he/she can award damages.I see that a hospital is complaining; there may be others so, has your complaint been satisfactorily dealt with and what shall we or you do next ?

John Gilbert ● 2800d

I have sent the following FOI request to TFL, if they accept this request it should appear on their FOI website page by the end of the week.I write to you on behalf of Central Acton Neighbourhood Forum (CANF), Creffield Area Residents Association (CARA) and Ealing Matters.  Andrew Hatch, TFL Community Partnerships Specialist, Public Affairs & External Relations kindly emailed the information below showing where the second consultation for the 440 bus route was advertised.  We require further details as it appears a significant part of the route was missed out.• posters at bus stops along both routes in the Chiswick area (see attached)• emails to over 27,000 registered Oyster card users who regularly use either route • emails to local stakeholders – including council leaders (both Hounslow and Hammersmith Councils), ward councillors, other local politicians, community and disability groups (such as Age UK Hounslow, Hounslow Pensioners’ Forum and Disability Network Hounslow), schools, hospitals, doctors surgeries, and major local employers (such as Enjoy Work Chiswick Business Park and Sainsbury’s) alerting them to the consultation and asking for support to share the information with their networks and contacts.Under the Freedom of Information Act please could you provide a breakdown of this information:1. Identification of bus stops where posters were erected from Bollo Lane, Chiswick Park Underground Station to Stonebridge Park Station.2. Postcodes to 4 digits e.g. W3 9, NW 10 of email distribution for 440 users.3. List of actual local stakeholders to whom emails sent - – including council leaders, ward councillors, other local politicians, community and disability groups, schools, hospitals, doctors surgeries, and major local employers alerting them to the consultation and asking for support to share the information with their networks and contacts.If it is as I think and Ealing/Acton/Brent were missed out of the consultation, how should we take this forward? I don’t think our ward councillors will help. I will also be asking why Freedom Card holders were not included on the email distribution list.

Libby Kemp ● 2800d

John. Im not a journalist. I think you mean Anne Marie who is the editor of all the Neighbourhood net on line newspapers. You can drop things off to her on line only as far as I am aware.I am just the secretary of the Central Acton Neighbourhood Forum. Our main concern are the residents who live and work within our boundaries. So someone needs to take up the cause for W4 and South Acton residents as they too are affected. Mah I suggest you ask Hounslow Council what representations they have made to TfL. We think they didn't consult Ealing at all but are checking. Well done and thank you for keeping this issue at the front of people's attention In August especially, it is easy to lose things.

Maire Lowe ● 2803d

Dear Maire,I'm happy to help and, on that topic, am I right in saying that your paper has an office in a fairly recently developed courtyard near a violin shop; if so, I could drop off my full replies to TfL on both proposed changes in case it helps.By the way,in Chiswick w4correspondence someone called Francis Rowe has written that Chiswick should be pleased with the " lets go to Wembley " plans because it will allow the 440 bus to go faster; I have asked, in reply, what 440 bus stops will remain in Chiswick, South Acton and Acton.

John Gilbert ● 2803d

Dear John It is always helpful to have sight of other correspondence on the topic of the 440. CANFORUM can only comment on the area we serve so to have you making observations on the Chiswick end of the route is great. We are considering sending our note to Ealing Council to underline the feelings of residents on the route.

Maire Lowe ● 2804d

How right you are !!! The Ombudsman.The only difficulty is the sheer number of different complaints; eg.1 . Part of the purpose is to facilitate access to Crossrail. By removing 440 route bus stops from Chiswick and South Acton, a huge swaithes of the local bus-reliant population will, under these proposals , be unable to get there at all by public transport or face new difficulties,2 . TfL argues that the proposals would better serve the Community but does not disclose what community it refers to.The 440 bus community has always been the residents of Chiswick, South Acton and Acton.The Business Park was a later addition to its route ( it was built many years later) .The proposals (i.e that the route ignores those 3 villages travelling throughout within the Business Park) are a disaster for that community so that " the proposals would better serve the Community" is grossly misleading for anyone not familiar to the area; TfL could have clarified i.e " the proposals would better serve the business communities in the Business Park "2 . There is no mention of any steps to provide public transport for those who rely on the present arrangements especially the elderly or incapacitated; it must be remembered that, for many of them rail travel is out because platforms cannot be reached if the would-be passenger cannot climb stairs.3 . The idea of extending the route to Wembley, as it stands, appears to be a pipe dream,a prospectors travails in search of gold. Removing public transport from a large area for that is too high a price to pay; facts and figures needed before this idea proceeds.4 . There have been many sensible objections from the public but no responses other than acknowledgements.5 . Given all the above, it seems that the proposed projects require far more time, work and thought before any work is done and money spent on implementing them.At the moment, I cannot think of more.By the way, it might help if I could let you have a copy of the long emails I sent TfL because they go into detail about the harm that TfL proposes to dish out; eg loss of the 440 bus stop from the doorstep of the Chiswick Health Centre and for the homes for the elderly,for multitudes of flats and houses along the present route where it is needed to get children to school both in all three areas, for shopping ( especially for the area between Chiswick and Acton) where shops are few and the distances to shopping areas long for churches, for the newly restored St Albans Church especially for its concerts and social events etc I have concentrated on this because I need to..because of my own infirmities so my heart is in it;if I omitted anything it is because of stupidity

John Gilbert ● 2804d

My Formal Complaint was answered by Andrew Hatch, who included his reply to Gavin Clark. I have emailed Andrew again this morning, to say Gavin has not acknowledged my email and would he pursue.Should we not get a response from GC, I suggest we go to the equivalent of the LGO and look at maladministration in that a) they did not include Acton in the second consultation, making it void and b) they refuse to reply to our emails.Perhaps we should all email GC asking in detail, to whom they sent out the second consultation documents.I will work on the email to GC and post it later today.

Libby Kemp ● 2804d

Ladies and gents, can one of you please create a petition on change.org so we can all sign it and send it to TFL and our local MP's? I would but don't have the time. The elderly in West Acton especially, prefer to be independent and travel on the bus rather than be driven by a family member or neighbour. My parents will be reaching that stage in 5-10 years time and many others on my street.It seems that Gavin Clarke from TFL is against the Elderly using the bus. Search Google for 'Gavin Clark TFL Bus Kenton' and you will see what I mean, the first link named 'Woodcock Hill's elderly residents wait 20 years for a bus'.HERE'S AN EXCERPT FROM THE ARTICLE;In a letter to Gavin Clark of TfL Consultation Team regarding their recent consultation, NBPRA state:Please run the 223 up Woodcock Hill around the roundabout at Shaftesbury Avenue and back down to connect to its current route to the Kenton Road.  We are all writing to TFL to contact Cllr Colwill.  Where is the response Mr Clark? This is an indictment of how the Retired Residents of Kenton have been treated for 20 years.  It’s time for a change Mr Clark.TFL stated that they are considering our proposal that has been repeatedly requested for over 20 years now.  Do we have to get a very large petition?  The over 60s retired and disabled residents, many of whom were either war veterans or had served in Local Government,  maybe they have all just been too polite not to get a large petition together and some being old and not on social media/internet have missed this ‘consultation’.  Again the over 60s Retired Residents know that they have not been heard.  Please try and finally take into account the over 60s of the Woodcock Hill area – over 100 retired people in two blocks on Woodcock Hill and numerous others approx. 80 on the Woodcock Hill, Mount Stewart, Manning Gardens,  Woodcock Dell, Windermere Avenue,  Some prominent community workers now retired are all in need of this simple 223 bus route extension.  Not much to ask when you have given your life for your Country is it?  "We await the same cooperation from TFL even though it has taken over 20 years so far:  don’t make more elderly wait for the change they need to be mobile.  This needs your action TFL."

Naweed Shams ● 2804d

I am so grateful to you; I put in my full complaints first regarding the "lets get lots of people on the Elizabeth Line" proposal which was nothing of the sort and, for many, would have done the opposite,  then on the "" Chiswick and Acton you're not worth it.. Wembley here we come" but TfL and the Mayor just rumbled on. I emailed our Councillors, no response,none from Chiswick either.I'm glad that the Acton Schools are on board;I met one of the schoolchildren at a bus stop last summer and urged her to tell the staff about a similar scheme back then so was aware of their problem.Now, thanks to you, hospitals!!!! I feel refreshed.All we need now is a constitutional lawyer,a figurehead and organiser; any volunteers ?

John Gilbert ● 2804d

Here is the CANForum response. Feel free to take any bits you find relevant 1.        Patients for Central Middlesex Hospital living west of Horn Lane, and in particular for the Dialysis and Diabetic Clinics and would have to take two buses with a very poor interchange should the current route be changed.  It is most important that there will be two routes to the Central Middlesex, one from the south east going via Horn Lane and one from the south west going via Twyford Avenue. The Central Middlesex is scheduled to increase the number of outpatient clinics on the site.  Brent and Ealing CCGs and the London North West Health care NHS Trust are working on plans to bring more services to the Central Middlesex Hospital.The West Middlesex and Northwick Park hospitals are difficult to reach by bus from this part of West London. The West Middlesex route needs three buses. The Northwick Park takes one hour twenty minutes and a walk of 25 minutes. I think we can agree that these journeys are impossible for people with chronic illnesses. 2.        The Central Middlesex is the closest hospital for a 24/7 Urgent Care Centre. Ealing and Brent CCGs encourage people who may need a doctor outside of GP hours to attend an urgent care centre for most problems. They need the bus route to get there.. 3.        Pupils from Twyford School and Eleanor Wilkins who come from Chiswick and the South Acton Estate, (Acton Gardens) in the south and pupils from Park Royal and the Wesley Estate in the north. See independent heat maps for each school.  There are also pupils attending West Acton primary school who live on the current 440 route on the South Acton Estate/Acton Gardens and Park Royal estates. Often the parents of these primary school children are accompanied by toddlers and babies in prams, this will make their journeys extremely difficult. 4.        People use the 440 from Twyford Avenue to get to work in Park Royal and at the Central Middlesex Hospital.  Park Royal is one of London’s primary industrial areas and is the largest area of Strategic Industrial Land (SIL) in the city.  It supports around 1,700 businesses that employ 43,100 employees, across a range of sectors.  They access the 440 at the first stop in Twyford Avenue (stops EF and EG), having alighted the 207 both from the east and west at stops EV and EH on the Uxbridge Road.  This is a much shorter and less complicated change than alighting or catching a bus in Acton. 5.        Access to GP practices and Health Centres along the southern stage of the current 440 route will be curtailed.  There are five GP surgeries including two large Health Centres in Dolman road.  By rerouting via Acton Lane access to these medical facilities would be denied to many elderly people and families. 6.        The weekly shop -  Asda for most people without cars has become the supermarket of choice and is easily accessible on the current 440 route especially for the elderly.  A walk to the Horn Lane bus stop would be difficult for many including people with toddlers, pushchairs and shopping. There is only one other supermarket, Morrisons in the area. With the route continuing into Chiswick it also offers Sainsburys and independent shops unavailable in Acton. Persons living in central Acton have a choice of the E3 as well as the 440 for access to Chiswick. 7.        The 440 is used by people living at or near Stonebridge Park to get to work in Ealing and Acton, as described in 3. Above, the change to the 207, 427, changing at Horn Lane is a much more convoluted change. 8.        People working at Kew Retail Park and points west will now have to purchase two tickets to get to work doubling their weekly fare from £15.00 to £30.00 – bus 1 Noel Road/Creffield are to Acton High Street, bus 2 Acton High Street to Chiswick High Road, bus 3 Chiswick High Road to Kew Retail Park and points west 9.          Many people from the Creffield area use Chiswick for leisure and shopping, the only Cinema in the area is due to open soon in Chiswick. 10.        Why would anyone take the bus from the Creffield area to Hammersmith when it takes about a quarter of the time on the Underground?  And persons living around North Acton Station would take a direct bus. Given the number of vulnerable residents who use route 440 and the current drive to reduce private transport, we respectfully request a review of the proposals to change the route. We earnestly ask you to consult the stakeholders you missed out on your first consultation. Outpatients at Central Middx. pupils and staff at Twyford and Ellen Wilkinson schools, patients using the urgent care service and Freedom Pass holders. You are also required to consult the Central Acton Neighbourhood Forum, as the designated resident Representative for the area.Please acknowledge this letter.

Maire Lowe ● 2804d

I have been told by Andrew Hatch, that as we were not consulted the second time we can respond by email:consultations@tfl.gov.uk,Subject field to read:Proposed changes to bus routes 27 and 440Please see the Central Acton Neighbourhood Forum (CANF) website or Ealing Matters Facebook page for points to raise

Libby Kemp ● 2805d

John, Would you resend your observations to the Tfl Consultation? As far as we can see their consultation is so flawed it needs to be redone. Apparently (according to their statement) they didn't consult the Borough of Ealing at all. Strange.

Maire Lowe ● 2805d

Chiswick/South Acton got this one on 8th August close on the heels of " To facilitate access to Crossrail"; it did the opposite. This one is to extend the 440 route to Wembley;it seems the reason is that there are considerably more farepaying passengers there. The preamble to it:-" Following analysis of the trips that people make in this area we believe that the community would be better served by a new and more direct link into the business park from the north.Customers using this more direct 440 service would benefit from reduced journey times to Acton, Park Royal and the Elizabeth Line "Keep on gasping!The "time saved" includes avoiding the level crossings but this is more than countered by changing the route into Chiswick High Road to the road that serves Sainsburys car park and traffic from both east and west at Chiswick Park station." It does not define " Community" probably because it can only mean the business park which is hardly a community and only features as a late addition to the 440 route.The Community for which the 440 bus was created is Chiswick( where it wanders all over the place, South Acton where it does the same and then serves as the link with you.THE NEW ROUTE DOES NOT SERVE CHISWICK AND SOUTH ACTON AT ALLThe plan also prevents or hinders a lot of people from getting to the Elisabeth Line.I have already informed TfL of the above...to no avail it seems.Because the scheme hinders access to the Elisabeth Line, because the narrative is so grossly misleading,because no detail has been given about what people/areas were consulted and because it would seem that the real reason ( to make more money )has not been disclosed, surely we have good grounds for getting the whole wretched thing chucked.

John Gilbert ● 2805d

I have made a formal complaint about the second consultation in that the majority of residents, stakeholder and statutory groups were not informed. Awaiting a reply from TFL, looks like we will be able to comment.

Libby Kemp ● 2805d

CANForum will point to the poor consultation process, the lack of alternative public transport for patients heading for the clinics at Central Middlesex, the problems for people who want a one stop shop at ASDA (the bus route was originally paid for my the store) and more. We will publish our observations on the website.

Maire Lowe ● 2805d

The consultation date ended on 12th August (so the website says).The following is what the consultation said:-Route 440 extension to WembleyWe are proposing to extend the route between Stonebridge Park station and Wembley Industrial Estate via Harrow Road. Travelling northbound it would follow its existing line of route to the North Circular Road before serving stop B (currently used by route 112) instead of stop F at Stonebridge Park station. Then it would turn left on to Harrow Road serving the Tokyngton area following route 18 before running along Wembley Hill Road, Empire Way, Engineers Way, Fifth Way, Fourth Way, South Way and terminating at First Way. A new bus stand is proposed at First Way to accommodate route 440. It would return southbound from First Way turning left onto Engineers Way before serving Empire Way, Wembley Hill Road, Harrow Road, Point Place and Argenta Way. At Stonebridge Park station it would serve the same southbound stop A as it does at the moment before continuing on existing line of route. As part of the original Elizabeth line consultation in 2017, further changes to route 440 were proposed around Chiswick, West Acton and Park Royal ASDA. This would result in a more direct route that could be extended to Wembley. After feedback from this consultation, we are now seeking your views on modified proposals for route 440 in the Chiswick area. No further changes are proposed at West Acton or Park Royal. A link to the original Elizabeth line bus consultation and proposed changes to route 440 at West Acton and Park Royal ASDA are available here. We are also proposing to provide a new direct bus link between Gunnersbury, Acton and the planned new Elizabeth line station at Acton Main Line.The proposal for the Chiswick end of the route, which they say they aren't going to introduce yet said:Route 440Travelling southbound the bus would run – as it does now – along Bollo Lane. Under the proposals, instead of continuing past Weston Road towards Chiswick Park station, it would turn right into Chiswick Business Park. It would then run through the business park – following the same alignment as route 27 – but instead turn right onto Chiswick High Road before turning left onto Oxford Road North. It would then run along Wellesley Road / Heathfield Terrace and around Turnham Green. It would then turn left back on to Chiswick High Road and left again onto Town Hall Avenue to start its northbound journey through the business park (following the above route in reverse).

Amanda Knights ● 2805d

They are having to reconsult as they forgot to include Ealing stakeholders in the second consultation. I will post the details tomorrow.

Libby Kemp ● 2805d

The 440 has never served Acton Main Line and i have used it for over 20 years. I sat on a statutory body for Transport and was amongst other things getting the service to run everey 15 minutes.

Libby Kemp ● 2805d

Those who live on Noel Road and the top of Twyford Avenue may not be able to walk to the bottom, or the weather may not be suitable and will need to take the third bus to access either the E3 or the 207 and then a subsequent bus to Kew and points west.

Libby Kemp ● 2805d

Thanks a million, Amanda; I had looked at the TfL maps of the " proposed changes" and groaned; I hadn't seen the bit you have quoted.I wrote that the 440 route has always gone to Acton Main Line Station because that's what the TfL map shows( I got it from Google )Did you get the 2nd set of proposals for the 440, the one that prefers Wembley to Chiswick and puts an end to the idea that the 440 is a local bus? ( a sort of bus version of Dr Beeching's destruction of local railways ). To this day, Beeching is a dirty word; is Khan next in line ?

John Gilbert ● 2805d

The proposed changes to the southern (Chiswick) end to the 440 route are not going ahead - they appear to 'consulting' further. The 440 will still serve South Acton as it does now. Even with the proposed changes to the southern end, it would still serve part of Bollo Lane and all of Bollo Bridge Road as now.John Gilbert - you say " The 440 bus has always gone from Chiswick High Road to Acton High Street and then, direct to Acton Main Line Station"  The 440 has never had a direct link to Acton Main Line station though - the nearest stop for that would be at Noel Road, a fair step from AML if you are elderly.I don't agree with the changes and told TfL so. Why take a route away and then put another one in with a different number? Why remove the direct bus route to Hammersmith and replace it with another less direct bus?

Amanda Knights ● 2806d

So 440 ain't going down bollo bridge rd no more I thought it was going through the south Acton estate so say acton gardens total confused now.

John Kennedy ● 2807d

2nd replyThe 440 bus has always gone from Chiswick High Road to Acton High Street and then, direct to Acton Main Line Station  (keep a copy of the route before TfL try to argue the point)TfL state that the whole point of these exercises is to facilitate access to Acton Main Line now that we have Cross Rail.We have direct  access already so that any change is unneccessary and the proposed changes make it more difficult.Therefore, proceeding with them is UNLAWFUL meaning that application can be made to the Local Authority Ombudsman who can decide on whether to stop it and can award damages; the expensive way would be an Application to (the High ? ) Court Court for a Judicial Review.Is there anyway you could get help or support; I was a solicitor but none too healthy and have to rely on memory and Google.

John Gilbert ● 2807d

Chiswick and South Acton are hit badly too; the 440 will no longer go to or in those areas save to park and get to and from the Business Park; for instance, on the southbound route, instead of turning left at Chiswick Park Station from Bollo Lane so it can then enter the heart of Chiswick as it does now, it will turn right to avoid Chiswick save to cross over Chiswick High Road then park before setting of to the Business Park from where its northbound route would again ignore Chiswick save to glimpse the Sainsburys car park as it hastens back to Bollo Lane.There is another plan too; under that it would start at Gunnersbury Station so that its northern route would be through the Business Park and up; this is, we are told, to help it go a further 2 miles north to hit Wembley Stadium and building works in Wembley. I've broadcast all this already in our internet paper ..to no avail.

John Gilbert ● 2807d

Twyford Avenue to Kew:  207 to Ealing Broadway then 65 to Kew Gardens.Plus the TFL hopper fair means you can take unlimited buses within the hour of the first "touch in" so three buses would be ok if the changes were quick enough.

Paul Scullion ● 2807d

There's no proof of supporters count. For all we know, TFL could've come up with a random number, that's how they work, also ignoring stakeholder feedback and marching on with their plan.Those with 'nice cars' will have to take a bus/train when the ULEZ charge comes into effect in mid 2019.

Naweed Shams ● 2807d

Doesn't matter where they live.  They've got nice cars.....as do lots of people who work for TFL.

Sarah Vickers ● 2807d

It would be interesting to find out where the people lived who supported this.

Libby Kemp ● 2808d

Also changes to the 427 route and reduced frequency of buses on E3 route.

Kim Bobsin ● 2810d

This is a disaster for Twyford Residents, especially those who need to get to the Central Middlesex, like my elderley neighbour who goes there for dialysis. To get to Kew we will now have to take three buses, incurring a second fareTwyford/Creffield residents use the 440 to get to Chiswick for shopping and leisure, I have probably bussed to Hammersmith three times in over 20 years.I wrote to Yvonne Johnson with solid reasons as to why we needed to maintain the route from Chiswick to the Central Middlesex, she responded by saying that she had forwarded my email to LBE's Transport Officer.  I might do an FOI to see what he sent to TFL.

Libby Kemp ● 2811d