Gas and electric suppliers.
ENERGY SUPPLIERS.Because I haven't got a head for figures I have stuck with SSE Swalek for 47 years. But owing to Look After My Bills without my permission signing me up to Utility Point in October 2021, I have had the opportunity to try and figure out which energy provider gives the best deal. I have learned that using switching companies provides the worst deals and leave behind a trail of stress. For instance Look After My Bills and Utility Point for 4 months have both blamed each other and both have launched an investigation into the mess they have dropped me in. And the situation has not been resolved with 2 BBC consumer programmes investigating hundreds if not thousands of complaints against these 2 companies.My energy provider for 47 years, SSE had suggested that I start off with them as a new customer and on 12-1-21 a contract was agreed with a customer service agent emailing me the following details."Good day Mr Milkins,This is to confirm the effective start date with Swalec-SSE is the 29 January 2021 to take over the gas and electricity supply.This means that you will only be charged from the date mentioned above going forward. All other charges will be applied by your current supplier until the date your supply starts with Swalec-SSE.Thank you.Regards,Yolanda."Hooray. Then I get the following email from Jolene from SSE on 20-1-20."I understand that you have been sent an email regarding the dates the supply has come back to us and you were advised that you would not have a bill until SSE started [29-1-21], feedback is being provided to that adviser so this incorrect information is not given in the future, for this I can offer a goodwill payment of £30.00 for incorrect information given. SSE can keep their £30 !!!!!!!!!!I have now learned how easy it is to find the cheapest deal for gas and electric. Find a company offering a 2 year fixed tariff which I have done. To date, the best deal offers a 2 year fixed tariff. For gas, the daily standing charge is 27 pence per day. The charge for gas is 2.952 pence per kw hour.For electric, the standing charge is 24.02 pence per day. The charge for electric is 17.42 per kw hour.These prices are considerably cheaper than my former supplier. If anyone can direct me to a better deal, please let me know as haven't signed up to EDF yet.
Neil Milkins ● 2103d5 Comments ● 2070d