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hi I don't meant to sound rude about the new gym and membership process however I do feel a bit peeved if that's the wright word and I wondered if my feelings are out of order or if anybody else feels the same. like so many people I have been waiting for the gym and pool to open in the hope it would be affordable for my daughter and I to join as I am on benefit and due to my illness getting to gurnel or Brentford is very hard for me and I don't have the money for park club or virgin. I have had a particular bad episode and was unable to leave the house for a while however I wrote several e mails to the customer service who only replied after my 3rd or 4th e mail explaining that I wanted to join and didn't want to loose out on the discount. after about a week I actually managed to speak with a lovely bloke who was representing Acton cant remember the name who told me that the £25.00 was being extended to that day only and if I wanted the deal I would have to go now and signe up, so I went and signed up and they took the deposit. I budget for everything as I don't want my daughter to miss out and 25 might not seem a lot but it is when you just have to hand it over, and to hear that they are still providing this offer when I feel I was pushed into it because it was supposedly the last day and I had to give 25 pounds that I hadn't budgeted for at that time as I didn't want to miss out. I understand people have to sell things but in my opinion they knew exactly what they were doing and I guess I just feel that they were lying to sign us up and I really don't know why as there has been so much interest I don't understand why they had to go to such underhanded tactics. sorry if you think im being rude I don't mean to be its just how I feel  also did anybody get a toothbrush which was advertised on the website

Tamara Armitage ● 4623d