Sky service
My broadband died on me on Thursday morning. The router box which normally flashes away like something from the Enterprise's control panels just gave the occasional blip. I called Sky (nice touch - it's free) and got through immediately. They started checking the line and connections calling me back on my mobile. After about 20 mins it was decided that my old modem had passed away in the night and that I would need a new one. Great. Just one snag. Delivery was 3-5 working days! No internet for a week! Next day at 2pm there was a knock at the door. Royal Mail with a package. I thought it may be something from EBay but no - it was the new router from Sky. Very easy to set up and within 10mins I was back online.So many thanks Sky. That is great service. I just wish more companies would be as efficient.
David P Archer ● 4546d1 Comments