B.T. what a palaver
Just had three hours of a right palaver.Lost my internet connection, so phoned the 0800 number, went through press 1, 2, etc, and eventually got connected to the call centre. After 31mins 24 sec, I found out I was in India. Just as well it was the 0800 number. Could you open Mozilla or Explorer,...No I have no internet connection, O.K. we will do a land line check, but, it's not the line, it's the internet. Eventually I was told we will try and fix the fault from here (India.) After another hour, of stupidity, I was asked for my mobile number, so they could call me back, at 10pm.Isn't funny that things get fixed very quickly when one starts cancelling a provider.
Nicola Howard ● 5074d15 Comments ● 5067d