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Microsoft Windows Scam

Please be aware that this scam has re-appeared with a vengeance. I have had to visit 6 people who have fallen for this scam in the last couple of weeks.Someone purporting to be from Microsoft Windows or a Computer Software or Maintenance Company telephones to tell you that your computer has a virus or that the firewall is broken or other such problem. Another tack for them is now that Windows XP is not supported by Microsoft, they offer a "solution" for this. 1. Microsoft does not telephone people to tell them that their computer is not working properly.2. Microsoft is physically unable to monitor all the computers in the world that are running Windows – there are in excess of 1 billion which is greater than the number of automobiles in the world!The scam is for someone to phone a computer user and say that they are from Microsoft Windows. They explain that the user’s computer is in some way faulty. This fault may vary from phone call to phone call but it is very believable. The caller will say that the user’s computer is running very slowly and that it may crash at any minute. The caller may even get the user to open a program called “Windows Event Viewer” which will produce a list of what seems like program errors but is of no significance to the general user.This entire preface is to get the user to agree to allow the caller to “rectify” the computer. The caller will give the user a website address and ask them to open that site and then a dialogue box will appear with a request for a six digit number. The caller will give the user this number and after the user has entered it then the caller has full access to the user’s computer!  Technical Support specialists from various companies use this technique and are absolutely diligent in ensuring that the work they carry out is proper and safe. These scam artists just use it to put malware onto a computer for later use.After a few minutes of seemingly frenetic work, the caller announces that the computer is fixed and that a fee of around £200, £100 or £72.50 is now payable!  If you give details of your credit card, then you will find that not the fee is taken but a very quick £1 – to check that the account is valid. Then further amounts are taken without authorisation. In the last week a lady who was scammed had £1,700 taken from her credit card account in just a few hours.If you don’t pay and slam the phone down in disgust then the second part of the scam comes into play. While the caller was “fixing” the user’s computer, “keystroke trackers” were planted deep into the workings of the computer system. These little files track all the keystrokes that the user makes while the computer is switched on. These include any password used, any bank account details or any security network phrase. This tracker is also usually accompanied by a website tracker that records any website visited. Every time that the user accesses the internet, these two trackers send information to the scammers. You can imagine the potential for a thief who can see what financial website a user visits together with all the keystrokes used at that site.

Paul Ambridge ● 4527d3 Comments ● 4527d

Spam alert...it's not from BT

It's from    maggieann.turner@talktalk.netThe Message looks genuine, that is, until you check the originators IP address.Forward Move Spam ActionsSat, 19 Apr 2014 at 17:3217:32Message starredImportant information about your email serviceFROM bt.athome@bt.com TO recipientsShow DetailsFrom        bt.athome@bt.com BT Home | Help | My BT | Is this email genuine?Important information about your email serviceHello,As you've used your email address in the last 90 days, we need to let you know about some changes we're making.We're closing some of our older email services. That means your BT email address will stop working after 20 April 2014, unless you add it to your BT Broadband account. If you don't do that, you'll lose your email address as well as the contacts and messages associated with it.Keep your email by adding it to your BT Broadband accountIf you want to keep it, it's quick, easy and free. Just link your email address to your BT Broadband account by following the steps at bt.com/linkemail.We sent you this message because you've got BT Broadband. If that's not right and you want to find out how to keep your BT email address, go to bt.com/emailchanges.Don't need your email address any more?If you don't want to keep your email address, and everything associated with it, tell us and we'll delete it for you.I don't want my email addressTo find out more, or for information on how to save copies of your messages and contacts before 25 April, go to bt.com/emailchanges.Thanks,Libby BarrManaging Director, Sales and ServiceLog inContact usPrivacy policyFacebook Twitter YouTubePlease don't 'reply'Sorry, we don't check this mailbox. Please have a look at the 'Contact us' link above if you need to get in touch.To make sure emails from BT go into your inbox and not the junk folder, add btservices@comm.bt.com to your address book. We sent this email to you at btinternet. com because you're using an email address provided by BT.© British Telecommunications plc 2014. We're registered in England at 81 Newgate Street, London EC1A 7AJ (company number 1800000). All this information was correct on the date we sent this email. See our terms and conditions.

Nikki Howard ● 4532d5 Comments ● 4531d

Sad, slow death of local newspapers

This from the Chiswick W4 front page. I hope Michael Russell ("our" reporter on the Gazette keeps his job - though moving to Watford sounds like a fat barely better)Hounslow Chronicle and Ealing Gazette to be based in WatfordRelated linksThe Trinity Mirror group have announced further cut backs in their local newspaper division which will see a number of titles in the West London area close and others no longer delivered door to door.Staff at the Fulham and Hammersmith Chronicle, Westminster Chronicle and Kensington and Chelsea Chronicle were told on Friday morning that their papers would close from 25 April.According to the National Union of Journalists (NUJ), the Hounslow Chronicle and the Ealing Gazette will become free pick up titles which means they will be left in distribution points around the borough. The Uxbridge office where both papers are currently produced is also to be closed and the remaining staff are to be relocated to Watford.Up to 15 people including 10 reporters may lose their jobs as part of the move according to a statement from Trinity Mirror.Laura Davison, national organiser for the NUJ, said: “This announcement has come as a terrible shock to the hardworking staff of these titles.The speed of it means there is little time to look at meaningful alternatives to closure.Trinity Mirror should not simply be able to shut down these titles and lock them away after years of starving them of resources.It will leave some communities with no local paper, depriving them of a way to access information and hold local power to account. Readers and the Trinity Mirror journalists who serve them, deserve better.”It is not known at this stage whether the arrangements for continued distribution of the Hounslow Chronicle and the Ealing Gazette will satisfy the statutory obligation of the Councils for publicity for official notices such as those relating to planning. Both Ealing and Hounslow have refused to consider putting notices on web sites like ChiswickW4.com even though there is no legal reason for them not to do so.April 12, 2014

Sara Nathan ● 4539d6 Comments ● 4537d