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Basement flooding Thames Water- Breathing in mould spores- Please help

I live just off Churchfield Road, near Acton Central station. Over the past 4 years I have had problems with water coming into my basement. At first it was sporadic but even when we’ve had record dry spells, the basement still has water coming in. I have been to and froing with Thames Water for 4 years now. At first they had no recollection of their engineer testing the water positive for chlorine. Then when I provided proof they changed their mind. They say they have tried to find the leak to no avail. But over the past 4 years there have been MAJOR water works in the area; in Acton Park and in Birkbeck Road to name a few. I questioned one of the engineers on Birkbeck Road as to what was going on underground, he said they have found pipes going to nowhere, pipes coming from nowhere, and pipes they didn’t know existed (I have it recorded, along with any interaction I have with Thames as after that first incident, I no longer trust them).I tried writing to my local MP (who was Andy Slaughter at the time. He fobbed me off onto his lackeys and it went nowhere). I have had long conversations with the Water Council and the Environment agency and have been told that either directly or indirectly, Thames water are responsible for this problem, but I cant get anything from Thames apart from that they’ve tried to find the leak and it isn’t their problem. I am now at the end of my tether; I am pumping the basement every few days now, the house smells of damp, and all of my clothes, shoes, furniture- you name it- is covered in mould. And I live and sleep in this apartment, goodness knows what it is doing to my insides.To get a specialist in will cost me a lot of money which I don’t have. Can anyone suggest what I might do, or does anyone have any information about anything (leaks in the area, flooding, water tables, ect) that might help me?Thanking you in advance. PS- believe it or not, this post has been heavily edited

sara salomonsson ● 5418d12 Comments ● 5416d

Reg flooded basement

Thank you everyone for your comments and advice.Regarding groundwater, the environment agency has told me “if Chlorine has been found, as tested by Thames Water, I would suggest that the most likely cause is a damaged water main. The flooding is not due to true groundwater flooding, as the chalk aquifer in this area is situated underneath a substantial depth of clay (50m) which will prevent water from rising up. The depth to water in the chalk aquifer is approximately 40-45m (as it is under slight pressure it is higher than the top of the chalk).”. And if it was an underground river, why now?There have been copious leaks in the area, one such leak uphill from me less than 20 metres, which had been going on for years, and one downhill less than 10 houses away which I called to report on 3 separate occasions. Each time it was “fixed”. As was yet another leak slightly uphill where Thames ended up busting the pipe and having to come back, dig up the road again, and fix it again. They also damaged a house with their digging. I have pictures, videos and recordings of the numerous works which have been undertaken and my conversations with Thames Water. I have absolutely no faith in them. I managed to get hold of a FOI request made by someone else with the same problem which supposedly detailed all the public leaks in the area but several were omitted (including the ones that I had called in).Several people have emailed me with suggestions of who to talk to, thank you for those and I will be following them up. Any more suggestions and tips would be greatly appreciated.

sara salomonsson ● 5418d0 Comments ● 5418d